Terms & Conditions
"If you are a physical person, you need to be at least 18 years old in order to be eligible for membership. By applying for membership, you certify that you verify this condition at the time of your application. Your membership will be renewed automatically on a month to month basis until terminated. To use the service you must have Internet access on a compatible device, and provide a current, valid, accepted method of payment, which you may update from time to time ("Payment Method"). You agree to provide all information in relation to your payment(s) as may be required by any banks, payment solution providers or by us to ensure that all payments are validly made by trusted customers in a reliable and secure fashion. Unless you cancel your membership before your monthly billing date, you unconditionally authorize us to charge your next month's membership fee to your Payment Method (see "Cancellation" below). You can find specific details regarding your membership by visiting our website and clicking on the "Your Profile" link available at the top of the pages of the website."
2.1. Billing Cycle
The membership fee for the service will be charged on monthly basis to your Payment Method on the calendar day corresponding to the commencement of the paying portion of your membership. In some cases, your payment date may change, for example if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month.
2.2. Payment Methods
You can change your Payment Method by visiting our website and clicking on the "Your Profile" link. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not change your Payment Method or cancel your account, we may suspend your access to the service until we have obtained a valid Payment Method. When you update your Payment Method, you authorize us to continue charging the updated Payment Method and you remain responsible for any uncollected amounts. This may result in a change to your payment dates.
You can cancel your membership at any time, and you will continue to have access to the service through the end of your billing period. You agree that payments are non-refundable and we do not provide refunds or credits for any partial-month membership periods. To cancel, go to the "Your Profile" page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period and your profile will stay available for future subscription plans.
2.4. Changes to the Price and Service Plans
We may change our service plans and the price of our service from time to time; however, any price changes or changes to our service plans will apply to you no earlier than 30 days as of the date of the price change.
AlJadeed service and any content viewed through the service are for your exclusive personal use and not for the use of any other persons or for any commercial use of any kind. During your membership we grant you a limited, non-exclusive, non-transferable license to access the service and view content. You agree not to use the service for public performances.
You may view the content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that may be available to watch will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch is limited to two (2) devices.
The quality of the display of the content may vary from device to device, and may be affected by a variety of factors, such as your location, the bandwidth available through and/or speed of your Internet connection. HD and Ultra HD availability is subject to your Internet service and device capabilities. Not all content is available in all formats such as HD or Ultra HD and not all subscription plans allow you to receive content in all formats. The minimum connection speed for SD quality is 0.7 Mbps; however, we recommend a faster connection for improved video quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). A download speed of at least 25.0 Mbps per stream is recommended to receive Ultra HD (defined as a resolution of 1080p or higher). You are responsible for all Internet and data plan access charges. Please check with your Internet/telecom provider for information on possible Internet data usage charges. The time it takes to begin watching AlJadeed content will vary based on a number of factors, including your location, available bandwidth at the time, the content you have selected and the configuration of your device.
Passwords and Account Access.
The member who created the account and whose Payment Method is charged (the "Account Owner") has access and control over the account and the ready devices that are used to access our service. To maintain control over the account and to prevent anyone else from accessing the account (which would include information on viewing history for the account), the Account Owner should maintain control over the devices that are used to access the service and not reveal the password nor details of the Payment Method associated with the account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold in order to protect you or our partners from identity theft or other fraudulent activity.
Warranties and Limitations on Liability.
The service is provided "as is" and without warranty or condition. In particular, we do not warrant that our service may not be uninterrupted or is error-free. You waive all special, indirect and consequential damages against us and all other damages to the maximum extent permitted by applicable law.
Class Action Waiver
Where permitted under the applicable law, you and AlJadeed agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.